Welcome to RealVest, your trusted real estate investment platform in Nigeria. At RealVest, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services. By using RealVest, you consent to the practices described in this Privacy Policy. Please take a moment to read this document carefully.

RealVest collects data from you, through our interactions with you and through our products for a variety of purposes described below: To process data, we rely on your consent, a balancing of legitimate interests, necessity to enter and perform contracts, and compliance with legal obligations, for a variety of purposes described below. We also obtain data from third parties. You have choices when it comes to the technology you use and the data you share. When you are asked to provide personal data, you can decline. Many of our products require some personal data to operate and provide you with a service. If you choose not to provide data required to operate and provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it.

Personal Information: When you sign up for RealVest, we may collect your name, email address, phone number, and other personally identifiable information necessary for account creation and verification.

Passwords: Password hints, and similar security information used for authentication and account access.

Transaction Information: We gather information about your transactions, including payment history, amounts, dates, and contribution details.

Device and Usage Information: We may collect information about the device you use to access RealVest, such as your device's unique identifier, IP address, and browser type. We also track your usage of our platform to enhance our services.

Location Information: With your consent, we may collect your location data to provide location-based services and comply with regulatory requirements.

Feedback and ratings: Information you provide to us and the content of messages you send to us, such as feedback, survey data, support message and product reviews you write.

We use the information we collect for various purposes, including but not limited to:

Account Management: To create and manage your RealVest account and provide customer support.

Transaction Processing: To process your payments and maintain transaction records.

Security: To detect and prevent fraudulent activities, unauthorized access, and other security issues.

Communication: To send you important updates, notifications, and promotional materials about our services.

Legal and Regulatory Compliance: To comply with applicable laws, regulations, and requirements in Nigeria.

RealVest may share your information with trusted third parties under the following circumstances:

Service Providers: We may engage third-party service providers to assist us in providing our services, such as processing payments or conducting security audits.

Legal Compliance:  We may disclose your information if required by law or to protect our legal rights, defend against legal claims, or prevent harm to our users or the public.

We keep information for as long as we need it to provide our products, comply with legal obligations or to protect our interest or other's interests. We decide how long we need information on a case-by-case basis. Here's what we consider when we decide: If we need it to operate or provide our products. For example, we need to keep some of your information to maintain your account. The feature that we use it for and how that feature works. How long we need to retain the information for to comply with certain legal obligations. If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security, and integrity; or protect ourselves, including our rights, property or products. In some instances, and for specific reasons, we'll keep information for an extended period of time.

We will retain, access, transfer, disclose, and preserve personal data, when we have a good faith belief that doing so is necessary to do any of the following: Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies. Protect our customers, for example, to prevent attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone. Operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks. Protect the rights or property of RealVest, including enforcing the terms governing the use of the services.

We access, preserve, use, and share your information in response to legal requests, such as search warrants, court orders, production orders or subpoenas. These requests come from third parties such as civil litigants, law enforcement and other government authorities. In accordance with applicable law to promote the safety, security and integrity of RealVest Products, users, employees, property, and the public. We may access or preserve your information for an extended amount of time.

You have certain privacy rights, including:

Access and Correction: You can access and update your personal information in your RealVest account settings.

Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

Marketing Communications: You can delete your account or opt out of receiving promotional emails from RealVest at any time.

Location Data: You can manage location data preferences through your device settings.

We employ industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments.

RealVest does not knowingly collect personal information from individuals under the age of 18, except as otherwise permitted by the Nigeria Data protection Act and other relevant laws. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes through our platform or other communication channels.

This Privacy Policy is made pursuant to the Nigeria Data Protection Act (2023) and other relevant Nigerian laws, regulations or international conventions applicable to Nigeria. Where any provision of this Policy is deemed inconsistent with a law, regulation or convention, such provision shall be subject to the overriding law, regulation or convention.

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact our Data Protection Officer at hello@realvest.ng Thank you for choosing RealVest.